Shipping policy
Processing time
Orders are processed within 1-2 business days of purchase. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping within the UK
All UK orders are sent via a fully tracked and insured courier service, given the value of our items. A signature may be required on delivery.
International shipping
We are happy to ship selected items internationally. Shipping costs and delivery times are calculated at checkout based on destination. International orders may be subject to import duties, taxes and customs fees charged by the destination country; these are the responsibility of the customer and are not included in the item or shipping price.
Tracking
A tracking number will be provided for every order once it has shipped.
Lost, delayed or damaged parcels
If your order has not arrived within the expected delivery window, or arrives damaged, please contact us at vintagio.uk@gmail.com with your order number so we can investigate with the courier.
Questions about shipping? Email vintagio.uk@gmail.com.